FAQ

Frequently Ask Questions.

We’ll try to answer most of your questions here. If you can’t find what you need, please reach out – we’d love to hear from you.

Popular Questions

General Questions

Our books are on Amazon, Barnes and Noble, major E-book vendors, and in many local books stores. 

No, we do not have inventory, but can connect you with your local bookstore or Amazon.

If you wish to purchase books in bulk, please email us at hello @ BlackSheepLibrary.com

COMING SOON
We're excited to offer a unique collection of merchandise beyond our books. Our collection is a constantly evolving array of goodies. These items aren't just merchandise; they're extensions of our passion for creativity and individual expression.

We want to ensure stories are heard. We offer both traditional and hybrid publishing. Please go to our submissions page to propose your project. We will respond within 4 weeks.

Fine Print

Everything no one reads but we have to have

The protection of your privacy is paramount to Black Sheep Library, LLC. The only information Black Sheep Library, LLC collects is what is necessary to to provide our services or for merchandise purchases. This includes a username, your full name, email address, billing address, and purchase history.

Black Sheep Library, LLC will never sell or share your information with any third party, except for the purpose of confirming continuing education credits from an authorized accrediting agency/organization.

Your privacy is important to us. It is Black Sheep Library's policy to respect your privacy regarding any information we may collect from you. We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. We don’t share any personally identifying information publicly or with third parties, except when required to by law. We may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. Your continued use of our web site will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 1 January 2024.

Acceptance of Terms: By accessing the Black Sheep Library, LLC website, you confirm that you accept these Terms of Service and agree to abide by them. Your use of the site is subject to these terms as well as all applicable laws and regulations. If you do not accept these terms in full, you must not use the website.

Intellectual Property Rights: The content on this site, including but not limited to all written work, graphics, and logos, is owned by Black Sheep Library, LLC and is protected by copyright and trademark laws. Unauthorized use of any Black Sheep Library, LLC material is strictly prohibited.

Disclaimer and Non-Warranty: The materials on the Black Sheep Library, LLC website are provided "as is" without any warranties, expressed or implied. Black Sheep Library, LLC disclaims all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. There is no warranty on the accuracy, completeness, or reliability of the materials provided.

Limitation of Liability: Black Sheep Library, LLC, its officers, employees, authors, or assigns shall not be liable for any damages arising from the use or inability to use the materials on the website, including but not limited to loss of data or profits or business interruption. This limitation may not apply if not permitted by applicable law.

Accuracy and Changes to Materials: Black Sheep Library, LLC does not guarantee that all materials on the website are accurate, complete, or current. We reserve the right to make changes to the content at any time without notice, and we have no obligation to update any information on our site.

Links to Other Websites: Our website may contain links to third-party websites. Black Sheep Library, LLC is not responsible for the contents of any linked site. The inclusion of any link does not imply endorsement by Black Sheep Library, LLC.

Site Communications: You agree not to send any communication through our site that violates the rights of others or contains defamatory, libelous, abusive, or obscene material. All information sent to us may be moderated to comply with regulatory or legal obligations.

Modifications to Terms of Service Black Sheep Library, LLC reserves the right to revise these terms of service at any time without notice. By using this website, you are agreeing to be bound by the then-current version of these terms of service.

Governing Law: These terms and conditions are governed by the laws of Washington state, U.S.A. By using this site, you waive any claims against Black Sheep Library, LLC arising from unauthorized use of the site and submit to the exclusive jurisdiction of the courts in Washington.

Contact Us: If you have any concerns about material on our site, please contact us directly.

Black Sheep Library, LLC is committed to ensuring the security and protection of the personal information that we process, providing an approach to data protection that complies entirely with GDPR.

What is GDPR?

GDPR stands for General Data Protection Regulation. It came into effect in May of 2018, and dictates the way in which companies can process and use people’s personal data. GDPR applies to all organizations operating within the E.U. and the U.K.

Our GDPR Principles:
  1. All sensitive data (i.e., addresses, emails, manuscripts), stays within the team, and is not shared outside of the organization without the clients’ consent.
    1. Individuals retain the right to object to our use of their data, and may at any time request that we stop or restrict the processing of their data.
    2. If requested, we will complete, correct or update client data.
    3. In the event of a data breach that puts the personal data of clients at risk, individuals retain the right to be notified within 72 hours. Black Sheep Library, LLC will inform all those they provide services to in the event of a data breach.
    4. Information provided to us will only be used for the purpose for which it was sent.

      If you have further questions regarding our compliance with GDPR or how we process client data, please contact us: hello @ BlackSheepLibrary.com

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to identity and track users as they navigate different pages on a website and identify users returning to a website.

Cookies may be either "persistent" cookies or "session" cookies.

A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiration date (unless deleted by the user before the date).

A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

(3) Our cookies

We use both session cookies and persistent cookies on this website.

(4) Third party [and analytics] cookies

When you use our website, you may also be sent third party cookies. Our advertisers/service providers may send you cookies. They may use the information they obtain from your use of their cookies:
to track your browser across multiple websites to build a profile of your web surfing to target advertisements which may be of particular interest to you.

(5) Cookies and personal information

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked by us to the information stored in and obtained from cookies.

(6) Blocking cookies

Most browsers allow you to refuse to accept cookies. For example: in Internet Explorer (version 9) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced" in Firefox (version 16) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"in Chrome (version 23), you can block all cookies by accessing the "Customize and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.
Blocking all cookies will, however, have a negative impact upon the usability of many websites.

(7) Deleting cookies

You can also delete cookies already stored on your computer. For example:
in Internet Explorer (version 9), you must manually delete cookie files (you can find instructions for doing so at
http://support.microsoft.com/kb/278835) in Firefox (version 16), you can delete cookies by clicking "Tools", "Options", "Privacy" and then "Show Cookies", and then clicking "Remove All Cookies"in Chrome (version 23), you can delete all cookies by accessing the "Customize and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Delete cookies and other site and plug-in data" before clicking "Clear browsing data".
Again, doing this may have a negative impact on the usability of many websites

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